As the Lead Product Designer, I owned the end-to-end UX/UI design of both the VR application and the web platform.
My work in VR focused on UX/UI and interaction design, object texturing, and visual consistency, translating complex clinical workflows into intuitive VR interactions.
For the web platform, I led the UX/UI design, core user flows, and the design of performance reports.
This project was developed in close collaboration with developers, product managers, and clinical consultants.
BACKGROUND
Nurses
Healthcare workers
IPC specialists
Hospital Administrators
Inconsistent training methods
->
Increased risk of infections
Limited access to hands on practice
->
Low confidence in high risk situations
Cognitive burden in clinical work
->
Ineffective training outcomes
No clear feedback or assessment
->
Wasted time and resources
Physical simulations are not scalable
->
Elevated operational costs
Design Challenges
Conducted ongoing cross industry analysis across healthcare, gaming, education, and corporate training.
Observed and mapped real-world IPC workflows and simulation practices to understand how tasks are performed in clinical settings.
Conducted iterative usability testing including site visits, "think aloud" sessions, and analysis of recorded user interactions with first time VR users.
Collected pre and post session surveys to evaluate perception, confidence levels, and behavioral impact.
To support independent use, key actions were consolidated into a single wrist-based entry point, positioned like a watch.
This placement required no visual search, stayed consistently within reach, and followed a real world convention users already understood.
The interface brought together navigation, contextual hints, gesture guidance, and learning modes under one structured menu.
Centralizing access in one predictable location allowed users to focus on the task rather than on operating the system.
Cues highlight contamination risks during the experience.
Post-task review shows where contamination transfer occurred, supporting assessment focused learning.
The web portal provides a clear and secure entry into the system. Access is protected through anonymized user profiles aligned with healthcare privacy requirements.
This onboarding stage sets expectations, clarifies goals, and connects the simulation to a broader learning journey.
By structuring the entry point, the product creates continuity between the portal and the simulation without adding complexity to the flow.
Pilot Validation
The pilot aimed to validate usability, behavioral change, and learning outcomes in real clinical settings.
250 Nurses
Including nurse managers, across four hospital sites in the U.S.
Assessments
Focused on navigation, interaction, task completion, feedback, and correct behavior.
This work is grounded in research and developed in collaboration with academic and industry partners.
The product is currently deployed across U.S. hospital systems and continues to expand within healthcare organizations.
It supports infection prevention training and assessment through measurable behavioral outcomes and scalable implementation in real clinical environments.
